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Privacy Policy | Psytec Games

Privacy and our Games

  • Protecting your privacy is important to us, Psytec Games Ltd games does not collect or store user identifiable data or personal information.

  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Psytec Games Ltd may change this privacy policy from time to time at Psytec Games Ltd’s sole discretion.

  • This Privacy Policy covers all of our released games, including Windlands 2, Windlands and Crystal Rift


Collection of Game Information

  • We collect and store the player’s game platform username (Steam, Meta, Playstation, Viveport and Pico) with leaderboard scores attributed to that username.

  • We collect anonymous gameplay analytics and error logs are collected to help improve the game and resolve bugs. No personal data (e.g. e-mail address, IP address, etc.) is stored in any of these logs or analytics, we use Unity Analytics (Privacy policy available at:

  • Our Games do NOT collect the player’s real name, physical address, contact information, or any geolocation information.


Use of Game Information

Game Platform Username

  • Facilitate leaderboards for the player which also display their (Steam, Meta, Playstation, Viveport and Pico) friends.

  • Facilitate multiplayer games and player to player interaction.

  • Support Challenges using social features of the platform (Steam, Meta, Playstation, Viveport and Pico).


Aggregate, De-Identified Play Data

  • Analyze and improve our game.

  • Support the internal operations of Psytec Games Ltd.

  • We aggregate all information collected so that it cannot be used to identify any particular player.



Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

    • Full name and Email Address for Email Marketing

    • Personal information applicable for Job Applications.

  • We will only retain personal information as long as necessary for the fulfillment of those purposes.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

  • You can review and change your personal information by sending us an email to Specifically, you can send us an email to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.


2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Psytec Games’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

    1. modify or copy the materials;

    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

    3. attempt to decompile or reverse engineer any software contained on Psytec Games’s web site;

    4. remove any copyright or other proprietary notations from the materials; or

    5. transfer the materials to another person or “mirror” the materials on any other server.

  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Psytec Games at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Psytec Games’s web site are provided “as is”. Psytec Games makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Psytec Games does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Psytec Games or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Psytec Games’s Internet site, even if Psytec Games or a Psytec Games authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Psytec Games’s web site could include technical, typographical, or photographic errors. Psytec Games does not warrant that any of the materials on its web site are accurate, complete, or current. Psytec Games may make changes to the materials contained on its web site at any time without notice. Psytec Games does not, however, make any commitment to update the materials.

6. Links

Psytec Games has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Psytec Games of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Psytec Games may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Children’s Privacy

You must be at least 13 years old to have our permission to use the Service. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, send an email to and we will delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

9. In-App Purchases

The game may include in-app purchases at a future date, which will give users access to additional content. In-app purchase payments will be processed by the store from which you originally downloaded the application. You may access the applicable “in-app” purchase rules and policies directly from the applicable app store(s).

10. Governing Law

Any claim relating to Psytec Games’s web site shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

11. Contact Details

Company number: 9376117
Registered office: Troubleshooters Ltd, 65/66 Broad Street, Blaenavon, Torfaen, United Kingdom, NP4 9NH

Changes to this policy

Any changes we may make to our privacy notice in the future will be posted on our website and, where appropriate we will notify you by email. Please check back frequently to see any updates.

You may withdraw your consent to our processing your data at any time. You are able to opt out of our newsletters at any time by selecting unsubscribe at the bottom of the email.  You may also ask us to remove your details from our job applicant documents at any time. Please be aware that if we do this, we will be unable to contact you about jobs or vacancies that you have applied for.

Subject access requests
We are legally required to act on requests and provide information free of charge with the exception of requests that are manifestly unfounded, excessive or repetitive.  If we determine this to be the case we may charge a reasonable fee or refuse to act on the request.  We will respond to acknowledge your request and provide the information within one month of receiving your request.  Please send your request to our data protection officer at the email address below with subject access request in the subject line.

Our data protection officer contact details
Our data protection officer is Callum Hurley. If you have any queries, questions or concerns about your data, how we are handling it, wish to ask us not to process your data or wish to ask us to erase your data, please contact

We are registered as a data controller with the Information Commissioner’s Office and abide by the UK Data Protection Act and GDPR.

Recruitment privacy policy
If you have applied for a role here and sent us your CV and/or contact details, then Psytec Games has collected and stored your resume and/or contact details.

We process this data for recruitment purposes only. We would like to keep this data for a two-year period. This is so we can contact you if similar roles come up in future, and to help us ensure that there is no age, sex or other forms of discrimination in our recruitment process. When that period is over, we will delete your data.

Our privacy policy is shown above. In this policy, you will find information about our compliance with GDPR (data protection law). You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data.

Our mailing list
The information for our mailing list is stored securely with [EMAIL SERVICE], who are fully compliant with EU data protection law. You can unsubscribe from the list at any time by clicking on the link on the bottom of each newsletter. Our mailing list only contains people who have consented to being on the mailing list, and where we can confirm that consent has been given.

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